DingTV understands that technology can be frustrating at times. That’s why at DingTV we do our best to provide you with all of the needed tools to help you achieve the best viewing experience possible. If you feel positive that your account is paid and should be active then please review and first try the following trouble-shooting steps mentioned below.
NOTE: PLEASE INSTALL ONE OF THE NEW X TV APPS FROM OUR FILELINKED CODE 22015867
Most issues with any app can be sorted out by simply refreshing the app. Many devices will require you to do this in the device’s setting. Follow the steps below.
Your app should load up right away now. If you’re still experiencing issues then please make sure your device’s apps and X TV apps are up to date. You can find the app’s version number within the apps settings itself or within the device settings under the located app that is in question. You can find the latest updated versions for All X TV apps in our Filelinked Code 22015867. The update release date and version number located under each apps description, along with any helpful tips. If your in need of further assistance then please refer to our helpful guides and videos that are available on our website. You can also subscribe to the DingTV Youtube channel by clicking here.
Another great way for viewing and testing X TV is with using a PC. If your using a PC or Windows device please follow the page below.
If you’re experiencing buffering on all or most channels then the issue on your end somewhere. Keep in mind there are many things that can be causing these issues like an outdated app, weak or under-powered streaming device, poor internet connection, and or your internet provider is throttling your speeds. Most people will be able to resolve speed throttling by using a VPN. All of this is explained in greater detail on our Buffering Solutions page linked below.
Please let us know if you have any questions or concerns. The best and fastest way to contact us is via email at email@example.com
Note: One on One customer support via email is reserved ONLY for customer who have signed up through DingTV. If you are unsatisfied with your current X TV provider then please feel free to signup through the My DingTV website to receive the best prices and customer support available.