The best way to contact DingTV is by emailing us at
You will receive faster response times when contacting us via email. This way any DingTV representative will be able to help assist in a timely manner.
You can access your billing and subscription information through the My Account section of our website or CLICK HERE! From here you can edit or cancel your subscription.
NOTE: Orders are filled between 8am – 12am (est). If your order was placed between 12am – 8am (est) they may not be completely processed till after 8am (est).
Due to high customer volume we are unable to provide one on one support through calls. All information is available on our website. Please use the top menu bar with drop down menus to find all helpful pages and videos. All plans are explained in better detail on the Nitro TV Membership page. If you do not want your product to auto renew then please select from the No Renewal products in our shop.
We can also be reached at (262)DingTV1 or (262)346-4881, (262)346-4880 and leave a message. (not recommended, emailing is best).